Call us: Tel. 0902 478585, 0118 547556

Commercial Bank of Ethiopia (CBE)

  • 251-11-122 8755/ +251-11-122 9034
  • Toll Free line: 951
  • Fax: +251-111 22 85 84/+251-111237958
  • Website: www.combanketh.et

The Commercial Bank of Ethiopia (CBE) is the largest commercial bank in Ethiopia As of June 2015, it had about 303.6 billion Birr in assets and held approximately 67% of deposits and about 53% of all bank loans in the country. The bank has around 22,908 employees, who staff its headquarters and its over 1000+ branches positioned in the main cities and regional towns.[1] The latter includes 120 branches in the national capital Addis Ababa. With the opening of a branch in the Gechi in the Illubabor Zone of the Oromia Region, CBE’s banking network has reached online 783 branches. The bank has reached 1284 branches as of August 10, 2018.

The bank also operates two branches in South Sudan, and is contemplating opening re-opening a branch in Djibouti, and opening branches in Dubai and Washington, DC, all to serve the Ethiopian diaspora.

The bank is a pioneer to introduce modern banking to Ethiopia and credited for playing a catalytic role in the economic progress and development of the country. It is also the first bank in Ethiopia to introduce ATM service for local users.

  • The history of the Commercial Bank of Ethiopia (CBE) dates back to the establishment of the State Bank of Ethiopia in 1942.
  • CBE was legally established as a share company in 1963.
  • In 1974, CBE merged with the privately owned Addis Ababa Bank. Since then, it has been playing significant roles in the development of the country.
  • Pioneer to introduce modern banking to the country.
  • It has more than 1280 branches stretched across the country.
  • The leading African bank with assets of 565.5 billion Birr as on June 30th 2018.
  • Plays a catalytic role in the economic progress & development of the country.
  • The first bank in Ethiopia to introduce ATM service for local users.
  • Currently, CBE has more than 18.8 million account holders and the number of Mobile and Internet Banking users also reached more than 1,736,768 as of June 30th 2018 . Active ATM card holders reached  more than 4.4 million.
  • As of June 30, 2018, 1708 ATM machine and 11,796 POS machines were available.
  • It has strong correspondent relationship  with more than 50 renowned foreign banks like Commerz Bank A.G., Royal Bank of Canada, City Bank, HSBC Bank,…
  • CBE has a SWIFT bilateral arrangement with more than 700 others banks across the world.
  • CBE combines a wide capital base with more than 33,000 talented and committed employees.
  • Pioneer to introduce Western Union Money Transfer Services in Ethiopia early 1990s and currently working with other 20 money transfer agents like Money Gram, Atlantic International (Bole), Xpress Money,…
  • CBE has opened four branches in South Sudan and has been in the business since June 2009.
  • CBE has reliable and long-standing relationships with many internationally acclaimed banks throughout the world

Vision

To become a world-class commercial bank by the year 2025.

Mission

We are committed to best realize stakeholders’ needs through enhanced financial intermediation globally and supporting national development priorities, by deploying highly motivated, skilled and disciplined employees as well as state-of-the-art technology. We strongly believe that winning the public confidence is the basis of our success.

Core Values

Our core values detailed below are the operating principles that guide our internal conduct as well as our relationship with our customers, partners, and shareholders.

Integrity

  • We are committed to the highest ideal of honor and integrity.
  • We strive to act in an honest and trustworthy manner.
  • We firmly adhere to ethical principles.

Customer Satisfaction

  • We strive to excel in our business and satisfy our customers.
  • We are committed to offering the highest quality service to our customers and aspire to be branded with quality in the minds of our customers and the general public.

Employees Satisfaction

  •  We are committed to employee training and professional growth.
  • We distinguish our employees as valuable organizational resources.
  • We recognize our employees as valuable organizational resources.

Learning Organization

  • We are committed to anticipate and respond to internal and external changes through constant improvement and adaptation.
  • We strive to establish a culture that nurtures individual and group learning.

Teamwork and collaboration

  • We recognize the importance of teamwork for our success.
  • We support one another and working co-cooperatively.

Public Trust

We understand that the sustainability of our business depends on our ability to maintain and build up the public’s confidence.

Value for Money

  • We use resources carefully to save expense, time or effort.
  • We deliver the same level of service for less cost, time or effort.
  • We deliver a better service or getting a better return for the same amount of expense, time or effort.

Decentralization

  • We are committed to delegate operations and decision-making responsibilities.

Corporate Citizenship

  • We value the importance of our role in national development endeavor and step-up for commitment.
  • We abide by the law of Ethiopia and other countries in which we do business.
  • We care about society’s welfare and the environment.

Commercial Bank of Ethiopia

  • 251-11-122 8755/ +251-11-122 9034
  • Toll Free line: 951
  • Fax: +251-111 22 85 84/+251-111237958
  • Website: www.combanketh.et

2019 Ethiopia Market | Addis Ababa, Ethiopia